Client going quiet
“Warn me when a client goes quiet: no emails, no meetings, and no task activity for two weeks.”
Churn rarely announces itself; it goes quiet first. No single tool can see silence, because silence is the absence of activity across all of them, and the account nobody is working on is exactly the one nobody checks.
The more tools connected, the sharper the silence detection.
GmailYour Inbox · new insightWatching
Meridian has been silent for 15 days across email, meetings, and tasks. Last touch: a pricing question you answered in one line.Evidence:
CITED, ALWAYS
CITED, ALWAYSUnder the hood
What it actually watches
Activity across every channel the brain can see for each account: mail in either direction, meetings on anyone's calendar, movement on their work. One quiet channel is normal. All of them at once, for weeks, is the signal.
Make it yours
A template is a starting sentence
Edit the wording in the builder, or just tell Binee in chat. Two ways businesses bend this one:
“Count only client-initiated contact, so our own newsletters don't reset the clock.”
“Make it ten days for our top five accounts.”